Feedback Form

If you happen to encounter any issues using the app you can submit your feedback through the in-app Feedback Form. The Feedback Form is accessible via the main menu at the top left-hand corner of the application.

In addition to the Feedback Form, you can reach Carter Customer Support at support@cartercrm.com.

Submitting an Issue

1. Be sure to take a screenshot(s) of the issue prior to accessing the Feedback Form from the menu in the top left corner of the screen in order to attach them to your submission.

2. Provide as much detail as possible regarding the issue by clicking inside the Issue Details window.

3. Add screenshots of the issue using the + Add Photo button.

4. Once you have filled out the Issue details and attached screenshots click Submit.

5. A confirmation message will appear and the issue will be submitted to the Carter Support Team for review.