Add A New Product

The steps below explain how to add a new or unrecognized product to the Carter mobile app.

New products can be added during an active order via the worksheet tab, or through the product management tool accessible in the hamburger menu at the top-left corner of the mobile app screen.

Active Order

1. In an active order, navigate to the Worksheet tab and tap the barcode icon to scan the UPC. Carter will indicate that the UPC code is not recognized in the system.

   

2. Follow the prompt to add the new product through the product management tool by tapping Yes.

3. Fill out the fields on the Product Management page including SKU (if available), the retailer, manufacturer, product name, photo, and description. Then press Add.

   

   
   

Product Management Tool

1. Navigate to the hamburger menu in the top-left corner of the screen and select Product Management.

   

2. Fill out the fields on the Product Management page including SKU (if available), the retailer, manufacturer, product name, photo, and description. Then press Add.

   

Note: Products require approval and will not be accessible to add to an order until they have been approved.

Still have questions? Use the Feedback Form in the Carter mobile app or contact support@cartercrm.com for further assistance.